you want to inspire your staff, to be more effective in the following situations
Understanding the root cause of every argument, cause and affect. How to reduce stress. A different perspective on what is normal, finding and working with a mentor.more
view articleJane’s retort; "I’ve been trying to tell you that for the past 6 months" - Why did she say that?more
view articleThe less mindful manager will simply pass on the demands from above ... the mindful leader will translate the demands from above into appropriate expectations for his team and visa-versa. With a mindful culture building a highly profitable business become easy.more
view articleI asked Kathy what she meant. She explained that high-level positions were so much more demanding. People have to cope with a much wider range of issues. They had to be good at systems and people. "It's as if they need to be psychologists and managers, What we need is a set of character assessment questions for the initial selection," she said.more
view articleWhat do you do when someone just isn't taking their job seriously?more
view articlePatrick had a problem with team members straggling in to work and often not showing up at all. Before we started measuring and displaying the chart ... Some would regularly show up 30 minutes late. --- Videomore
view articleDeath by Power point is too common. It is little wonder people catch up on their text messages in presentations that are boring, with audio visual screens full of text. This is an actual critique offered by Donald Jessep.more
view articleSo simple but it works. It ensures the meting is productive for the whole team. It gets us working as a team.more
view articlePeople were feeling flat. The question for Malcolm was "How to improve morale?" The answer is in the way we run meetings. "I'm thinking of canning the meetings." he said. It was a call for help so I agreed to attend the next team meeting. Within 10 minutes I knew what the problem was, because nobody said a word except Malcolm. --- Videomore
view article"I agree", said Paul, "but I'm onto a new process which is making a huge difference. Before I prepare anything for a meeting, I write down 3 things:more
view articleA 3 minute recording of a client conversation explains how an employee will run away when we deliver an unplesant truth. The messenger is always shot!! We all do it, if not physically, we emotionally run to a safe place so we can safely consider the message. If a leader allows us to run away we generally don't run far before we review the truth and if the truth is appropriate and we respect the leader, we accept, learn and return to the fold.more
view articleI began to see how my efforts had not been rewarded because of a faulty belief. True success hadn't been a core intention because it contradicted another belief, that I'm a good worker.more
view articleThe following is Donald Jessep’s end of year report to the manager of a major retail outlet. It explains the relationship between the manager and the facilitator in a profitable partnership.more
view articleStephen had brought his two key ladies along to the meeting because he sensed they were looking at other opportunities. They were key people, but he felt powerless to stop them leaving.more
view article“Employing Mary has increased overheads markedly. She’s got to do the numbers, get us back into profitability. We’ve got to have her doing the numbers. They're clearly defined in her contract” Jack was insistent. “But Mary doesn’t the importance of a KPI” I replied. “How can we get Mary engaged to improve performance?”more
view articleSally and Jack were feeling flat. It had been a beautiful weekend but they had made zero sales. They said sales were down for the whole month. In a 4 min audio Donald Jessep, explains how to avoid the mood roller coaster in sales. Donald introduces the concept of The Wormmore
view articleSam was expecting to deliver a 2 minute speech at an awards ceremony. It was big event. The Mayor, government ministers ... a 6 step process for crafting a short speechmore
view articleIn a 2 minute live audio clip Donald Jessep talks to Wayne, a client about why offering greater comfort in the form of a payrise, bonus or commission scheme doesn't provide enduring sales motivation unless a leader also believes in the team member. Believing in someone means caring about their future and expects them to continually step up and gain greater clarity for themselvesmore
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