Mitch - They don't listen
Resources
Jump to the 10 min audio for the full story (click on the yellow writing to the right).
Mitch was steaming.
"Why can't they see it, up there in finance"
My guys down doing the work they know exactly what's needed to measure their performance. But those guys they just get them to do all this extra stuff. What on earth for, it just makes it harder for them to get the work out.
Mitch was pretty unhappy.
He was wanting to help the guys in finance understand. Wanting to work together as a team. But how could he get through them.
So we got to talk about a personal escalation plan. The process of escalating an issue through all the people, to the top. The process by which we become highly influential and powerful, rather than frustrated.
Because Mitch works at the coal face, he's right amongst the action. He is able to see what's needed. He has an insight into the workings of his team. With that insight he can see what has to change and he's highly motivated to make those changes. He wants the team to do well. Mitch a good guy, although you wouldn't think so if you just listened to his boss.
What he was trying to do was go directly from his insight to changing the beliefs of finance, the whole department. It just wasn't going to work.
What Mitch didn't understand was that to be more influential with people who think differently to him, he needs a deliberate process, a series of steps to make them understand.
For the complete story, told by Donald Jessep, business coach, listen to the audio by clicking in the box above.
Track 7/9 of the Motivating Myself series
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In the Motivate Myself series; Shipping rates
- The Deeper Cause - ... employee to understand the cause of an issue to a deeper level so they are insired to change
- The Myth of the Night Owl - Early in the morning is when we set decide to be effective and productive
- Powerful Pauses - Questions become powerful if we are relaxed about leaving tension in the silence that follows
- Being and Doing - Completing the 'To Do' list is only fulfilling if we can also place a tick beside the way we intended to 'Be'
- The 10 70 20 Rule - A framework for being inspired, organised, productive, fun, for ever learning and at peace
- Grey is OK - A mind game for accepting so we can maximise our influence towards a better situation
- The Personal Escalation Plan - The process for gaining the attention of influential people to get an idea implimented
- The Goals and Causes - How goals without clarity of a bigger cause is only fleetingly motivating at best. What is a cause?
- Asking for Help - Kevin who wanted to chicken out when an opportunity he's worked on for for many yeasr presents itself
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